We know that your Audio Visual have a critical operational function for your organization and we understand that any failures in your system can be costly. Maintenance is essential to ensure your Audio Visual investment remains secure, stable and operates effectively.
ESCO Care engineers are ready to help you out promptly whenever you need to maintain equipment in satisfactory operating condition. We thrive on being fast, flexible, friendly and always willing to help out with any circumstances.
Our works involve inspection, testing, measurement, adjustment, service, repair or replace your equipment to retain or restore to a specified state in which the equipment and software can perform its required functions.
We also provide maintenance services for equipment and software installed by other vendors. We guarantee it cost a small fraction of your technology investment.
Certified Engineers
ESCO Care engineers are certified by many world-class manufacturers to set up, program and repair their equipment on our facilities or on-site at customer’s premises. We want to be a reliable solution provider.
Preventive Maintenance
We understand you need to have peace of mind and ensure all your software and hardware pieces are ready to use any time you want them. Hence, we provide regular Preventive Maintenance to lessen the likelihood of system failure proactively. It is performed while the equipment is still working, hence it does not break down unexpectedly.
Our engineers systematically inspect each equipment and test the whole system quarterly to find out issues that need immediate resolution. Our objective is to pinpoint and address potential problems before they affect your equipment. We keep track of maintenance history and record equipment deterioration to know when to replace or repair worn parts before causing a system failure.
Upgrade
Upon a system audit, we will recommend upgrading equipment and software to enhance the entire system’s functionality or keep the system fresh.
Training
ESCO is your partner in creating a return on your Audio Visual investment. We provide training for your IT personnel and users whenever requested. We also offer a customized operation manual and quick reference card to be placed in each room.
Event Standby
During critical moments where there can be no errors, we help you deploy our experienced engineers to help with the setup and ensure the event runs smoothly and flawlessly.
If you would like to learn more about how ESCO can oversee your Audio Visual maintenance requirement, please get in touch with us and we will promptly reply to you.